One thing that really surprised me when I was talking with a client of mine is remembering how we met.
It turns out we met because I had offered to help him out with some no-code stuff around databases. Which is funny, because I don't think about myself as savvy about that type of thing at all.
Side note --> remembering origin stories for your customers, connections, your current job etc. are always useful!
Anyways, so how did I go from working with them on no-code to being their coach? To be honest, I can't totally remember. I think I simply am just NOT the no-code ops person, or rather I don't want to be.
My main takeaway was remembering how I offered to help.
I didn't offer some perfect solution or service. I didn't even sell him on working together.
I simply saw a need that he had to improve some automations and told him I'd roll up my sleeves and help. Maybe I thought there would be work out of it, maybe not.
I'm calling this the "Leap of Good Will."
A lot of people get stuck on trying to create the perfect pitch, package or offer.
A lot of people feel the stress of an urgent need to make money. And I get that.
Yet sometimes the way to great work and great customers is making a leap, with good will, simply trying to help.
As always, have an amazing week,
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